@import"https://fonts.googleapis.com/css2?family=Tajawal:wght@400;500;700;800&display=swap";:root{--navy:#0B1F41;--gold:#D1AD45;--gold-hi:#EAD57D;--gold-deep:#A7780D;--bg:#F3F4F7;--surface:#FFFFFF;--ink:#0B1F41;--muted:#5B6578;--line:#E2E5EC;--head-bg:#0B1F41;--head-ink:#FFFFFF;--crit:#C62828;--crit-bg:#FDECEC;--urg:#B26A00;--urg-bg:#FFF4E0;--ok:#1E7B4F;--ok-bg:#E6F4EC;--info-bg:#EEF2F8;color-scheme:light;box-sizing:border-box;padding-top:env(safe-area-inset-top,0px);padding-bottom:env(safe-area-inset-bottom,0px)}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--bg:#071428;--surface:#0E2347;--ink:#EEF1F7;--muted:#A7B1C4;--line:#1F3560;--head-bg:#050F22;--crit-bg:#3A1416;--urg-bg:#36270A;--ok-bg:#0F2E20;--info-bg:#122B52;color-scheme:dark}}:root[data-theme=dark]{--bg:#071428;--surface:#0E2347;--ink:#EEF1F7;--muted:#A7B1C4;--line:#1F3560;--head-bg:#050F22;--crit-bg:#3A1416;--urg-bg:#36270A;--ok-bg:#0F2E20;--info-bg:#122B52;color-scheme:dark}*{box-sizing:border-box}html{scroll-padding-top:env(safe-area-inset-top,0px)}body{margin:0;background:var(--bg);color:var(--ink);font-family:Tajawal,system-ui,-apple-system,Segoe UI,sans-serif;font-size:16px;line-height:1.55}body:before{content:"";position:fixed;inset:0 0 auto;height:env(safe-area-inset-top,0px);z-index:30;background:var(--head-bg)}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer}:focus-visible{outline:3px solid var(--gold);outline-offset:2px}.demo{background:var(--gold);color:#0b1f41;font-size:13px;font-weight:700;text-align:center;padding:5px 10px}header.top{position:sticky;top:env(safe-area-inset-top,0px);z-index:20;background:var(--head-bg);color:var(--head-ink)}.top-in{max-width:1180px;margin:auto;display:flex;align-items:center;gap:12px;padding:10px 16px}.top-in img{width:44px;height:44px;border-radius:10px}.brand b{display:block;white-space:nowrap;font-size:17px;color:var(--gold-hi);letter-spacing:.3px}.brand span{font-size:13px;opacity:.8}.role{margin-inline-start:auto;display:flex;gap:6px;align-items:center}.role select{background:#132b55;border:1px solid #2A4677;color:#fff;border-radius:10px;padding:7px 10px;font-size:14px}.iconbtn{background:none;border:1px solid #2A4677;color:#fff;border-radius:10px;width:38px;height:38px;display:grid;place-items:center}.layout{max-width:1180px;margin:auto;display:grid;grid-template-columns:220px 1fr;gap:20px;padding:20px 16px 100px}nav.side{position:sticky;top:84px;align-self:start;display:flex;flex-direction:column;gap:4px}nav.side button,nav.bottom button{background:none;border:0;text-align:start;padding:11px 14px;border-radius:12px;color:var(--muted);font-weight:700;display:flex;gap:10px;align-items:center}nav.side button[aria-current=true]{background:var(--surface);color:var(--ink);box-shadow:inset 3px 0 0 var(--gold)}nav.bottom{display:none}main{min-width:0}h1{font-size:24px;margin:0 0 4px;font-weight:800}h2{font-size:18px;margin:22px 0 10px;font-weight:800}.sub{color:var(--muted);margin:0 0 18px}.panel{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:16px}.grid{display:grid;gap:12px}.g2{grid-template-columns:repeat(2,1fr)}.g3{grid-template-columns:repeat(3,1fr)}.g4{grid-template-columns:repeat(4,1fr)}.kpi{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:14px}.kpi b{display:block;font-size:30px;font-weight:800;line-height:1.1}.kpi span{color:var(--muted);font-size:14px}.kpi.alert b{color:var(--crit)}.btn{border:0;border-radius:12px;padding:12px 18px;font-weight:800;background:var(--navy);color:#fff}:root[data-theme=dark] .btn.primary,.btn.gold{background:var(--gold);color:#0b1f41}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .btn.primary{background:var(--gold);color:#0b1f41}}.btn.ghost{background:transparent;color:var(--ink);border:1px solid var(--line)}.btn.danger{background:var(--crit)}.btn.block{width:100%}.btn:disabled{opacity:.45;cursor:not-allowed}.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.spacer{flex:1}.tile{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:14px;text-align:start;display:flex;flex-direction:column;gap:2px;width:100%}.tile b{font-size:16px}.tile small{color:var(--muted)}.tile[aria-pressed=true]{border-color:var(--gold);box-shadow:0 0 0 2px var(--gold) inset}.chip{display:inline-flex;align-items:center;gap:4px;border-radius:999px;padding:2px 10px;font-size:13px;font-weight:700;white-space:nowrap}.p-crit{background:var(--crit-bg);color:var(--crit)}.p-urg{background:var(--urg-bg);color:var(--urg)}.p-norm{background:var(--info-bg);color:var(--muted)}.s-new{background:var(--info-bg);color:var(--ink)}.s-assigned{background:var(--urg-bg);color:var(--urg)}.s-review{background:#efe6ff;color:#5b2db0}.s-closed{background:var(--ok-bg);color:var(--ok)}.late{background:var(--crit);color:#fff}.list{display:flex;flex-direction:column;gap:10px}.ticket{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:14px;text-align:start;width:100%;display:grid;gap:6px}.ticket.crit{border-inline-start:5px solid var(--crit)}.ticket.urg{border-inline-start:5px solid var(--urg)}.ticket .t{font-weight:800;font-size:16px}.meta{color:var(--muted);font-size:14px}label.f{display:block;font-weight:700;margin:14px 0 6px}input[type=text],input[type=tel],input[type=password],input[type=date],input[type=month],input[type=datetime-local],select,textarea{width:100%;padding:12px;border:1px solid var(--line);border-radius:12px;background:var(--surface)}textarea{min-height:84px;resize:vertical}.steps{display:flex;gap:6px;margin-bottom:14px}.steps i{flex:1;height:5px;border-radius:9px;background:var(--line)}.steps i.on{background:var(--gold)}.alertbox{border-radius:14px;padding:14px;font-weight:700}.alertbox.crit{background:var(--crit-bg);color:var(--crit)}.alertbox.info{background:var(--info-bg)}.alertbox.gold{background:#fbf4dc;color:#5c4300}.timeline{list-style:none;margin:0;padding:0;border-inline-start:2px solid var(--line)}.timeline li{position:relative;padding:0 16px 14px}.timeline li:before{content:"";position:absolute;inset-inline-start:-7px;top:6px;width:12px;height:12px;border-radius:50%;background:var(--gold)}.timeline small{color:var(--muted);display:block}.photo{width:100%;max-width:260px;border-radius:12px;border:1px solid var(--line);display:block;margin-top:6px}.scan{background:var(--navy);color:#fff;border-radius:18px;padding:22px;display:flex;gap:16px;align-items:center}.scan .qr{width:84px;height:84px;background:#fff;border-radius:10px;display:grid;place-items:center;flex:none}.scan b{font-size:19px;color:var(--gold-hi)}table{width:100%;border-collapse:collapse;font-size:15px}th,td{text-align:start;padding:10px 8px;border-bottom:1px solid var(--line)}th{color:var(--muted);font-weight:700;font-size:13px}.tablewrap{overflow-x:auto}.toast{position:fixed;inset-inline:16px;bottom:calc(84px + env(safe-area-inset-bottom,0px));margin:auto;max-width:420px;background:var(--navy);color:#fff;border-radius:14px;padding:14px 16px;font-weight:700;z-index:50;box-shadow:0 10px 30px #00000040;opacity:0;transform:translateY(10px);transition:.25s;pointer-events:none}.toast.show{opacity:1;transform:none}.dlg{padding:18px;max-height:85vh;overflow:auto}.check{display:flex;gap:12px;align-items:center;padding:12px;border:1px solid var(--line);border-radius:12px;background:var(--surface)}.check.done{opacity:.6}.check .ic{width:28px;height:28px;border-radius:50%;border:2px solid var(--line);display:grid;place-items:center;flex:none;font-weight:800}.check.done .ic{background:var(--ok);border-color:var(--ok);color:#fff}.lang{display:flex;gap:4px}.lang button{border:1px solid var(--line);background:var(--surface);border-radius:9px;padding:4px 10px;font-weight:700}.lang button[aria-pressed=true]{background:var(--navy);color:#fff;border-color:var(--navy)}@media (max-width:860px){.layout{grid-template-columns:1fr;padding:14px 12px 110px}nav.side{display:none}nav.bottom{display:flex;position:fixed;bottom:0;inset-inline:0;z-index:25;background:var(--surface);border-top:1px solid var(--line);padding:6px 6px calc(6px + env(safe-area-inset-bottom,0px));justify-content:space-around}nav.bottom button{flex-direction:column;gap:2px;font-size:12px;padding:6px 4px;flex:1;text-align:center;align-items:center}nav.bottom button[aria-current=true]{color:var(--ink);background:var(--bg)}.g4{grid-template-columns:repeat(2,1fr)}.g3{grid-template-columns:1fr}.brand span{display:none}.top-in img{width:38px;height:38px}}@media (prefers-reduced-motion:reduce){*{transition:none!important}}.top-in .brand{min-width:0}.center{min-height:70vh;display:grid;place-items:center;text-align:center;padding:24px}.center img{width:84px;height:84px;border-radius:18px;margin-bottom:12px}.tile[disabled]{opacity:.5}.dlg h1{font-size:20px}.err{color:var(--crit);font-weight:700}.pdf-stage{position:fixed;inset-inline-start:-10000px;top:0;pointer-events:none}.pdf-stage table td,.pdf-stage table th{border-bottom:1px solid #E2E5EC}details summary{cursor:pointer}:root{--gold-grad:linear-gradient(135deg,#EAD57D 0%,#D1AD45 52%,#A7780D 100%);--royal:linear-gradient(135deg,#0B1F41 0%,#12306A 100%)}header.top{background:var(--royal);border-bottom:1px solid rgba(209,173,69,.35)}.top-in img{box-shadow:0 0 0 1.5px #ead57d8c}.btn.primary,.btn.gold,:root[data-theme=dark] .btn.primary{background:var(--gold-grad);color:#0b1f41;box-shadow:0 2px 10px #a7780d40}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .btn.primary{background:var(--gold-grad);color:#0b1f41}}.btn.primary:active,.btn.gold:active{filter:brightness(.95)}.steps i.on{background:var(--gold-grad)}nav.side button[aria-current=true],nav.bottom button[aria-current=true]{color:var(--ink)}nav.bottom button[aria-current=true] span{background:var(--gold-grad);color:#0b1f41;border-radius:9px;padding:0 8px}.tile.gold-edge{border-color:var(--gold);box-shadow:inset 0 0 0 1px #d1ad4559}.alertbox.banner{margin-bottom:12px}.price .row{padding:4px 0}.price .total{border-top:1px solid var(--line);margin-top:6px;padding-top:8px;font-size:17px}.price .total b{background:var(--gold-grad);-webkit-background-clip:text;background-clip:text;color:transparent;font-size:20px}.signin{min-height:100vh;min-height:100dvh;background:var(--royal);color:#fff;padding:max(24px,env(safe-area-inset-top)) 16px max(24px,env(safe-area-inset-bottom))}.signin .sub{color:#c9d1e3}.signin a{color:var(--gold-hi)}.signin img{box-shadow:0 0 0 2px #ead57d99}.signin h1{color:var(--gold-hi)}.signin .panel{color:var(--ink)}.signin .btn.ghost{color:#fff;border-color:#ead57d80}.tagline{font-weight:800;letter-spacing:.2px;background:var(--gold-grad);-webkit-background-clip:text;background-clip:text;color:transparent;margin:0 0 14px}html,body{overflow-x:clip;max-width:100%}.meta,.ticket,.panel,.alertbox{overflow-wrap:anywhere}.btn{min-height:44px}.iconbtn{width:44px;height:44px}.lang button{min-height:44px;padding:6px 12px}nav.bottom button{min-height:52px}input,select,textarea{font-size:16px}input[type=number],input[type=search]{width:100%;padding:12px;border:1px solid var(--line);border-radius:12px;background:var(--surface)}.top-in{padding-inline:max(16px,env(safe-area-inset-left)) max(16px,env(safe-area-inset-right))}[role=dialog]{padding:max(12px,env(safe-area-inset-top)) 12px max(12px,env(safe-area-inset-bottom))!important}.dlg{max-height:85vh;max-height:85dvh;overscroll-behavior:contain}body:has(:is(input,textarea,select):focus) nav.bottom{display:none}@media (max-width:860px){.layout{padding-inline:max(12px,env(safe-area-inset-left)) max(12px,env(safe-area-inset-right))}nav.bottom{overflow-x:auto}nav.bottom button{min-width:0;font-size:11.5px}.role select{max-width:38vw}}.check-line{gap:10px;min-height:44px;cursor:pointer;flex-wrap:nowrap}.check-line input{width:22px;height:22px;flex:none;accent-color:var(--gold-deep)}.terms{margin:12px 0 0;padding-inline-start:20px;color:var(--muted);font-size:14px}